Business Administrator Level 3 Apprenticeship
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Company: Norwood Medical Centre
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Location: LA14 5ES
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000032984
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Application Deadline Date: 01/08/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday to Friday, 09:00 - 15:30.
Brief Description
- Attend Furness College every Tuesday.
- Earn while you learn.
- Gain a Level 3 Business Administration Qualification.
Training to be Provided
An apprenticeship includes regular training with the college or other training organisation. At least 20% of your working hours will be spent training or studying.
Future Prospects
Level 3 Business Administration apprenticeship is basically a starting point into office-based careers—it’s quite flexible, so your progression can go in a few different directions depending on what you’re interested in.
Vacancy Detail
To provide efficient administrative and clerical support to ensure the smooth day-to-day running of the GP surgery, supporting clinical staff and delivering high-quality service to patients. Managing patient referrals and workflow from GPs. To support chronic disease recall.
Key Responsibilities
Patient Services:
- Handle incoming calls, emails, and online queries from patients and other members of the surgery.
- Book, amend, and cancel appointments using clinical systems.
Administrative Duties:
- Update and manage patient data in EMIS.
- Process Referrals through ERS.
- Ensure confidentiality and compliance with data protection regulations (e.g., UK GDPR).
Communication & Coordination:
- Liaise with GPs, nurses, and external healthcare professionals.
- Refer patient queries to appropriate clinical staff when needed.
- Support recall systems (e.g., vaccinations, chronic disease reviews).
Other Information
Pass a Disclosure and Barring Service (DBS) check.