Business Administration Apprenticeship
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Company: BURLAND TECHNOLOGY SOLUTIONS LTD
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Location: IPSWICH, IP6 0LW
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000033892
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Application Deadline Date: 06/07/2026
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Start Date: 07/07/2026
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Positions Available: 1
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Working Week: Monday - Friday, between hours of 9.00am and 5.00pm.
Brief Description
Burland has the benefit of being a small, hardworking and friendly team. We are looking for a Sales Support Administrator to play a key part in how we look after our customers — making sure every enquiry is handled well, every order runs smoothly, and every interaction leaves a positive impression.
Training to be Provided
- Business Administrator Level 3 Apprenticeship Standard
Future Prospects
Full time post following completion of the apprenticeship programme.
Vacancy Detail
What You’ll Do
- Managing inbound enquiries and ensuring they’re handled promptly and professionally
- Processing repeat orders quickly and accurately, keeping customers informed throughout
- Responding to customer queries across email, phone, and social media in a friendly, efficient manner
- Supporting the sales team with follow-ups, quotes, and general administrative tasks
- Supporting the warehouse team with delivering in purchase orders, generating despatch notes, commercial invoices and general administrative tasks
- Coordinating internally to make sure customer requests are fulfilled without delays
- Flagging customer feedback and insights to help improve our products and service
- As part of a small team your training will include both sales and warehouse admin/skills to help gain a full understanding of how the business operates