Apprenticeship in Customer Service

  • Company: IMD CONSTRUCTION LIMITED
  • Location: Wolverhampton, WV10 9QB
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000035481
  • Application Deadline Date: 29/06/2026
  • Start Date: 01/07/2026
  • Positions Available: 1
  • Working Week: Monday - Friday, 8.00am - 4.00pm, 1 hour Lunch.

Brief Description

This apprenticeship programme equips learners with the knowledge, skills, and behaviours necessary to deliver a high-quality customer experience. It uses a blended learning approach, combining face-to-face tutorials,

Future Prospects


  • Upon completion of your Customer Service apprenticeship and with experience in this sector, you could progress into other department like quality, product control, logistics, complaints

  • Customer service covers a wide spectrum and with your transferrable skills will be able to work across multiple areas

Vacancy Detail


  • Providing support to a busy office offering back-office support to a Maintenance/Refurb
    Company working for local Councils

  • Help managing phone calls, emails and other correspondence

  • Scheduling appointments with tenants for surveys of properties

  • Assisting with issuing quotations for works to be agreed by Clients

  • Updating and maintaining office records, filing systems and databases

  • Liaising with clients, suppliers and internal teams

Ready to start your adventure?