Administrative Support Assistant Apprentice
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Company: DG LEGAL LIMITED
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Location: LEICESTERSHIRE, LE11 5BG
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Type: Apprenticeship
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Salary: £15,000.00 per year
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Sector: Business and administration
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Ref: NAS-2000036963
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Application Deadline Date: 31/07/2026
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Start Date: 10/08/2026
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Positions Available: 1
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Working Week: Monday - Friday: between 9am - 5pm.
Brief Description
This is an exciting opportunity to join DG Legal as a business administration apprentice. The successful candidate will support the internal and external consultants, answer phone calls and emails, arrange client calls/visits and keep the CRM system updated, as well as assist with other duties when necessary.
Training to be Provided
- Online attendance with Loughborough College within the first 15 months, one morning per week with on-site sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
- Diarised visits from a dedicated Trainer/Assessor
- Attendance to Loughborough College for Functional Skills (if required)
- On-the-job training
- Off-the-job training
Future Prospects
Progress to an employed position in either administration or in a compliance-related role.
Vacancy Detail
- Arrange and manage course bookings
- Assistance with course delivery administration
- Arrange client appointments/visits
- Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
- Maintaining the CRM System to ensure that the client records are updated and accurate
- Filtering and replying to emails
- Liaising with colleagues and clients
- Preparing client care letters and terms of engagement
- Use of IT Systems such as Office 365, Xero, Cademy, Monday.com. Capsule, GoCardless, Stripe as well as our own internally developed Compliance software
- Providing administrative support to the internal and external team of consultants
- Assisting clients with our bespoke compliance software
- Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
- Drafting documents
- Assisting with other duties as necessary