Business Administration Apprentice

  • Company: SERCO GROUP PLC
  • Location: B91 3QJ
  • Type: Apprenticeship
  • Salary: £15,600.00 per year
  • Sector: Business and administration
  • Ref: NAS-2000037199
  • Application Deadline Date: 13/07/2026
  • Start Date: 07/09/2026
  • Positions Available: 1
  • Working Week: Monday - Friday, 9.00am - 5.00pm

Brief Description

This is a hands-on, Hybrid role where accuracy, organisation, and strong customer service really matter. You’ll support day-to-day fleet administration, maintain and update fleet systems, liaise with internal colleagues and external suppliers, and ensure data is captured correctly to support reporting and compliance.

Future Prospects


  • Level 3 Business Admin Accreditation 

Vacancy Detail


  • Provide day to day support to the Fleet team, ensuring requests from colleagues and suppliers are handled efficiently and professionally

  • Maintain accurate and up-to-date records within the Fleet Management System to support reporting, compliance, and decision-making

  • Manage data imports and exports, checking for accuracy, completeness, and resolving discrepancies where needed

  • Liaise confidently with external fleet suppliers, navigating their systems and following up to correct errors or missing information

  • Communicate clearly with drivers, managers, and internal stakeholders, handling queries, resolving issues, and escalating where appropriate

  • Support the production of reports and information for Fleet leadership, contributing to wider business updates and briefings

  • Ensure all data handling complies with GDPR requirements and follow established processes for reporting any breaches or anomalies

  • Contribute to continuous improvement by identifying opportunities to streamline admin processes and improve how the team works day to day

Ready to start your adventure?