Business Administration Apprentice
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Company: SERCO GROUP PLC
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Location: B91 3QJ
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Type: Apprenticeship
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Salary: £15,600.00 per year
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Sector: Business and administration
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Ref: NAS-2000037199
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Application Deadline Date: 13/07/2026
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Start Date: 07/09/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm
Brief Description
This is a hands-on, Hybrid role where accuracy, organisation, and strong customer service really matter. You’ll support day-to-day fleet administration, maintain and update fleet systems, liaise with internal colleagues and external suppliers, and ensure data is captured correctly to support reporting and compliance.
Future Prospects
- Level 3 Business Admin Accreditation
Vacancy Detail
- Provide day to day support to the Fleet team, ensuring requests from colleagues and suppliers are handled efficiently and professionally
- Maintain accurate and up-to-date records within the Fleet Management System to support reporting, compliance, and decision-making
- Manage data imports and exports, checking for accuracy, completeness, and resolving discrepancies where needed
- Liaise confidently with external fleet suppliers, navigating their systems and following up to correct errors or missing information
- Communicate clearly with drivers, managers, and internal stakeholders, handling queries, resolving issues, and escalating where appropriate
- Support the production of reports and information for Fleet leadership, contributing to wider business updates and briefings
- Ensure all data handling complies with GDPR requirements and follow established processes for reporting any breaches or anomalies
- Contribute to continuous improvement by identifying opportunities to streamline admin processes and improve how the team works day to day