Technical Service and Aftersales Administrator Apprentice

Key Responsibilities:

• Provide day-to-day administrative support to the Service & Aftersales Team


• Assist with processing service reports, quotations, and job documentation


• Maintain and update customer records, service logs, and internal systems


• Assist with spare parts orders and aftersales documentation


• Support planning of service contracts and preventative maintenance schedules

Stock & Spares Support:

• Pick, pack, and prepare spare parts orders for dispatch


• Assist with packaging and labelling of parts for shipment


• Help maintain accurate stock levels and inventory records


• Support goods-in and goods-out processes (checking deliveries, loading/unloading goods, booking stock in/out)


• Assist with general stock organisation and warehouse tidiness


• Work with the team to ensure timely and accurate delivery of parts to customers and engineers

Training & Development:

• Work towards a recognised Business Administration Apprenticeship (Level 3)


• Gain hands-on experience in both office administration and basic logistics


• Ongoing mentoring and support from experienced team members


• Forklift and mandatory training (manual handling, first aid, etc.) provided