Supply Chain Apprentice
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Company: HENKEL LIMITED
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Location: HP2 4RQ
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Type: Apprenticeship
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Salary: £19,000.00 per year
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Sector: Transport and logistics
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Ref: NAS-2000038901
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Application Deadline Date: 03/07/2026
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Start Date: 01/09/2026
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Positions Available: 3
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Working Week: Monday - Friday, 9.00am - 5.00pm, with a study day at University.
Brief Description
Henkel Consumer Brands holds leading market positions worldwide and its brand-name product business is continuously developing. Operating within both Retail and Professional Industries, our Brands and products are used widely every day. You will embark on 3 functions in rotation: Customer Excellence, Logistics and Demand Planning.
Training to be Provided
- Supply Chain Leadership Professional (integrated degree) Level 6 (Degree with honours) Apprenticeship Standard
- One study day at university per week
Future Prospects
- After completion of the apprenticeship, the apprentice may progress to roles in the supply chain
Vacancy Detail
What you'll do Customer Excellence:
Customer complaints & claims management:
- Customer interaction and ad-hoc analysis during inbound emails monitoring cases managed in GBS+ (Shared Service Centre)
- Be customers ‘counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc.)
- Help drive improvements in the team’s performance
- Accurate allocation of error reason codes
- Using analysis and insight, highlight key trends and possible improvements
- Work within company practice/guidelines and compliance
- Integration within a collaborative team with passion & experience
- Opportunity to work independently, while provided with the necessary team support
Logistics:
- SAP support for Logistics Operational Fundamentals (Rework, Purchase orders etc)
- Electronic Data Interface (EDI) management
- Monitoring/Reporting on Key Supply Chain Metrics
SKP Professional:
- Returns Management / Urgent shipment coordination
Demand Planning:
- Support in Demand reviews – PowerBI/MS office
- Out of stock report managements
- Supporting the Project Implementation Manager in all the steps of project
- Managing product lifecycle in the SAP