Care Coordinator/ Business Administrator Apprentice
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Company: 5 CARE SERVICES LIMITED
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Location: WEST MIDLANDS, WS2 8HB
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000039062
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Application Deadline Date: 20/07/2026
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Start Date: 27/07/2026
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Positions Available: 1
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Working Week: Monday to Friday 9am- 5pm Shifts maybe included
Brief Description
We have a great opportunity for a Care Coordinator to join a well established Healthcare provider based in Walsall. You will play a critical part in:
✔ Ensuring safe care delivery
✔ Maintaining high-quality rota planning
✔ Supporting staff and Service Users
✔ Meeting compliance standards
✔ Ensuring effective on-call coverage
Training to be Provided
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
Future Prospects
- The opportunity to gain full-time permanent employment and to progress within the organisation
Vacancy Detail
The Care Coordinator is responsible for ensuring the safe, effective, and compliant coordination of domiciliary care services. This includes scheduling care calls, supporting Service Users, managing Care Workers, maintaining records, complying with CQC regulations, and ensuring continuity and quality of care.
The role requires excellent communication, strong organisational skills, and adherence to GDPR, company policies, and contractual obligations (Local Authority & Private).
5 Care Services Ltd operates 24 hours, 7 days per week - flexibility is essential.
Care Coordinators participate in the on-call rota.
Some weekend or evening work may be required to support service demands.
The Care Coordinator must ensure all new packages are taken on safely. This includes confirming and evidencing that:
- Sufficient information has been gathered to determine needs
- The service can meet the Service User’s needs safely
- There is adequate staff availability with suitable skills and continuity
- A Field Care Supervisor (FCS) can complete the Care Assessment within 72 hours
- All contractual and operational requirements are met