Digital and AI Customs Apprentice
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Company: MAERSK LINE UK LIMITED
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Location: Liverpool, L3 9QJ
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Type: Apprenticeship
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Salary: £15,600.00 per year
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Sector: Digital
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Ref: NAS-2000045920
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Application Deadline Date: 31/08/2026
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Start Date: 02/09/2026
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Positions Available: 1
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Working Week: Monday to Friday 9.00am to 5.30pm
Brief Description
As a Digital & AI Customs Apprentice at Maersk, you'll become part of a forward-thinking team helping customers move goods around the world while learning to use and support the team with AI.
Training to be Provided
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
- Microsoft 365
- Microsoft Copilot
- SaaS (Software as a Service) applications.
Future Prospects
At Maersk, we're connecting and simplifying global trade.
You'll join a business that invests in its people, encourages innovation and gives you the opportunity to make a genuine impact from day one.
If you're excited by technology, curious about Artificial Intelligence and want to build a future-proof career in Customs, this apprenticeship is the perfect place to start.
Vacancy Detail
- Learn how international customs processes support global trade.
- Support the preparation and processing of customs declarations.
- Assist Customs teams with administrative and operational activities.
- Use digital systems to monitor shipments and customs activity.
- Explore how Artificial Intelligence can improve productivity and customer service.
- Help identify opportunities to automate repetitive tasks.
- Create guides and resources to help colleagues use digital tools confidently.
- Use Microsoft Copilot and other AI technologies to support daily work.
- Analyse data to identify trends, opportunities and improvements.
- Support digital improvement projects across the Customs function.
- Build dashboards, reports and presentations to communicate insights.
- Work with colleagues across Operations, Customer Experience and Technology teams.
- Continuously look for smarter, faster and more efficient ways of working.