Medical Administrator Apprentice
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Company: Moss Healthcare Harrogate
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Location: HG1 5JW
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Type: Apprenticeship
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Salary: £21,399.49 per year
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Sector: Business and administration
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Ref: NAS-2000047517
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Application Deadline Date: 11/09/2026
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Start Date: 14/09/2026
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Positions Available: 1
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Working Week: The surgery opening hours are 08:00 - 18:30. Shifts to be confirmed.
Brief Description
VQ Solutions are looking for a professional and motivated individual to become part of the team at Moss Healthcare. This fulfilling role includes supporting both reception and administrative teams, ensuring high-quality service to patients and providing vital assistance to the wider Practice team.
Training to be Provided
- You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
- You will have a dedicated VQ Mentor and will also be supported internally by your manager
- During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
- The best part? All apprenticeship work will be completed during working hours
Future Prospects
The majority of our apprentices secure full-time positions upon successfully completing their apprenticeship, with excellent opportunities for career progression.
Vacancy Detail
Reception and Patient Services
- Welcome patients and visitors in a friendly and professional manner
- Manage patient appointments and booking requests
- Handle enquiries via telephone, face-to-face, email, and digital channels
- Support patients in accessing appropriate services through care navigation and Accurx
- Ensure the reception area is tidy, safe, and welcoming
- Process incoming and outgoing post and correspondence
Administration and Records Management
- Register new patients and maintain accurate patient records
- Process repeat prescription requests in line with practice procedures
- Monitor shared inboxes and ensure actions are completed within agreed timescales
- Carry out scanning, filing, data entry, and document management tasks
- Support the management of incoming and outgoing medical records
Supporting the Clinical Team
- Allocate clinical workflow and direct tasks to appropriate healthcare professionals
- Process new patient registrations and proxy access requests
- Support clinical staff through accurate data entry and clinical coding activities
- Assist the practice in achieving quality targets, including the Quality and Outcomes Framework (QOF)
- Work collaboratively across all areas of the practice
Other Information
Due to the nature of this business, a high level of discretion is both expected and essential.