Customer Service Specialist Apprentice
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Company: Network Aviation Group
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Location: Middlesex, TW6 3RN
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Type: Apprenticeship
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Salary: Competitive Salary
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Sector: Sales, marketing and procurement
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Ref: NAS-2000047598
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Application Deadline Date: 21/08/2026
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Start Date: 07/09/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9:00 am - 5:30 pm
Brief Description
The Customer Service Specialist (Apprentice) is responsible for handling enquiries and reservations for airlines represented by our Company. This role is to efficiently deal with all operational and cargo matters.
You will also gain a full view of the process of cargo in aviation.
Future Prospects
Being a successful Customer Service Agent within the aviation industry
Vacancy Detail
- Managing the bookings and customer service for our partners
- Ensuring cargo booking sheets are sent to the various carriers
- Working with agents
- Assisting partner products with daily flights, ensuring those booking sheets are sent for the allocation of the correct department
- Carry out bookings, resolving queries and check freight when required
- Assisting with the customer service team
- Carry out UK post flights on a daily basis and checking how the build up is being completed