Business Administrator Apprentice
-
Company: A.N. Wallis & Co Ltd
-
Location: Nottingham, NG6 8NG
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Business, Administration, Finance and Law
-
Ref: VAC-01051
-
Application Deadline Date: 12/10/2026
-
Start Date: 19/10/2026
-
Positions Available: 1
-
Working Week: Mon – Thurs 8.30 – 5 Friday 8.30 – 4
Brief Description
You will be part of a small, busy commercial team in a fast-paced customer service environment, where you will processing orders for UK, Irish and Export customers, managing enquiries and complaints, coordinating deliveries, monitoring stock availability, and ensuring customers receive timely, professional communication throughout the order process
Qualifications Required
* Ideally the candidate will have achieved 5 GCSE's or equivalent including maths and English (Grade 4) or above
Personal Qualities
Friendly and approachable
Confident and professional
Organised and reliable
Calm under pressure
Quick learner
Skills Required
Customer service & communication
Telephone and email skills
Organisation & time management
Basic IT & data entry
Training to be Provided
Teaching and learning the skills, knowledge and behaviours within Customer Services
Future Prospects
The company will offer long term career prospects with opportunity to progress long term.
Vacancy Detail
Duties:
Handle customer enquiries by telephone & email
Process customer orders
Progress deliveries & follow up on delays
Manage stock availability
Ensure customer is kept informed of order status
Liaise with procurement & production teams
Record, investigate & respond to customer complaints
Produce reports supporting operational performance
Other Information
Have you checked the suitability of the hours, pay and location prior to applying for this apprenticeship role?