Business Support Apprentice
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Company: Phoenix 2 Retail
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Location: PETERLEE, SR8 2RU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000053882
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Application Deadline Date: 16/10/2026
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Start Date: 17/10/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9am - 5:30pm
Brief Description
You will work closely with the Head of Operations and the wider Operations & Projects team, gaining hands-on experience across a broad range of operational, administrative and project-based activities.
Training to be Provided
Full day-to-day training will be provided by the employer.
This apprenticeship qualification is called Level 3 Business Administrator.
The learning will be delivered by dedicated, industry-specialist tutors via remote sessions.
These session take place once or twice per month, for up to 2 hours, at a time convenient for both you and the employer.
Future Prospects
Possible progression within the business and onto further apprenticeships.
Vacancy Detail
- Ensure accurate and timely processing of customer orders
- Assist booking in orders with third party logistic company
- Maintaining accurate operational records and ensuring documentation is filed correctly
- Assisting with planogram building using Spanner ERP
- Communicating with internal stakeholders regarding PO numbers
- Liaising with depots, suppliers, and transport providers to resolve queries
- Providing general administrative support to the Operations and Projects teams as required