HR Support Apprentice
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Company: Phoenix 2 Retail
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Location: PETERLEE, SR8 2RU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000053881
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Application Deadline Date: 16/10/2026
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Start Date: 17/10/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9am-5:30pm.
Brief Description
As the HR Administration Apprentice, you will support our HR team with essential administrative tasks, gaining hands-on experience across a wide range of HR functions. You will work closely with the HR team to ensure efficient day-to-day operations and provide support across all areas of HR.
Training to be Provided
- Full day-to-day training will be provided by the employer
- This apprenticeship qualification is called Level 3 HR Support
- The learning will be delivered by dedicated, industry-specialist tutors via remote sessions.
- These session take place once or twice per month, for up to 2 hours, at a time convenient for both you and the employer.
Future Prospects
Possible progression within the business and onto further apprenticeship programmes.
Vacancy Detail
- Support the accurate maintenance of employee records, people data, HR systems, files and documentation.
- Prepare routine letters, reports and employee communications using approved templates.
- Process employee changes promptly and accurately, escalating queries where required.
- Handle personal and sensitive information confidentially and in line with data protection requirements.
- Assist with leaver administration, system updates, exit documentation and relevant notifications.
- Act as a helpful point of contact for routing people queries and signposting employees and mangers to the correct guidance or support.
- Support managers with standard people related and HR processes and documentation under the direction of the HR team.