Admin Clerk and Reception Apprentice (Fixed Term Contract 18 months)
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Company: Warley Road Surgery
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Location: B68 9SZ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000054660
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Application Deadline Date: 18/10/2026
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Start Date: 26/10/2026
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Positions Available: 1
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Working Week: Monday- Saturday. Shift patterns TBC. Opening hours are 8:00am until 6:30 pm. Hours per week will be between 30 and 40.
Brief Description
Warley Road surgery is looking for a cheerful candidate to welcome patients and become part of the reception and administrative team. You will work alongside other staff members but be part of a larger team of primary care health workers.
Training to be Provided
- Business Administrator Level 3 Apprenticeship Standard
- End Point Assessment
- No day release at college, all training to be done in the workplace
- Candidates aged 16-18 who have not already achieved GCSE Grade 4/C/Level 2 English and maths, will be required to undertake maths and English as part of their apprenticeship
Future Prospects
This is a fixed term contract (18 months), however there could be the possibility of a full-time post upon completing the apprenticeship, with future prospects of personal growth within the organisation.
Vacancy Detail
You will be required to be confident in your telephone manner and computer literate, all training will be provided, and you should remain calm in times of stress or when the practice is busy.
Main duties will include:
- Answering/making phonecalls
- Making appointments and calling patients to book appointments for follow up
- Helping patients with Triage Forms
- Liaising with patients face to face in surgery clinic times
- Signposting
- Scanning and tagging letters
- Checking patients ID
- Updating medical records
- Filing letters and medical records
- Any other general office administration in a GP surgery
Other Information
Punjabi speaking would be desirable but not essential.
This is a fixed term contract- 18 months. There could be the possibility of further employment upon completion.