School Business Administration Apprenticeship (Red Hall Primary School)

The post holder will be expected to undertake the following duties:

• To act as the first point of contact for staff, parents and pupils, providing a professional and helpful response both face to face and on the telephone


• Provide high quality administrative and clerical support to the Senior Leadership Team and teaching staff


• Maintain school information systems, ensuring accurate data and producing and checking records


• Manage pupil attendance systems, including daily registers and follow up with families


• Undertake routine financial administration processes e.g processing invoices in line with school policy


• To carry out and maintain filing and develop and maintain spreadsheets or databases containing financial and non-financial information, and to liaise with examination and data administrators


• To undertake routine clerical tasks and reprographics requirements


• To assist with the maintenance of manual and computerised records / management information systems


• To liaise with members of the public, suppliers, schools and other external stakeholders


• To carry out maintenance and updates to the school web site, ensuring all data is always up to date and current


• To maintain personal and professional development to meet the changing demands of the job


• To respect the confidential nature of the work and protect personal information in accordance with data protection regulations and policies in place


• Any other duties of a similar nature related to the post which may be required from time to time

The school office is a busy place and children, parents and staff will often require help and support at short notice so being able to remain calm under pressure and prioritise and organise your time effectively is essential.

It will require the resilience to undertake difficult conversations with people in a calm and assertive manner.

This apprenticeship offers an excellent opportunity to build valuable business administration skills within a busy and welcoming primary school environment while working towards a nationally recognised Level 3 qualification. The successful candidate will gain hands-on experience in administration, communication, organisation, customer service, and IT, supporting the day-to-day operations of the school. Working closely with pupils, parents, staff, and visitors, the apprentice will play an important role in ensuring the smooth running of the school office. This role provides a strong foundation for future careers in business administration, school administration, office management, or wider education support services.