Helpdesk Coordinator Apprentice

  • Company: NANT LTD
  • Location: Wolverhampton, WV10 9RT
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Business and administration
  • Ref: NAS-2000056822
  • Application Deadline Date: 23/10/2026
  • Start Date: 26/10/2026
  • Positions Available: 1
  • Working Week: 08.30am till 4.00pm Monday to Friday.

Brief Description


  • Paid workplace experience with off-the-job training

  • It offers a highly practical, debt-free launchpad into the corporate world, making it an excellent alternative to university or traditional classroom-based courses

     



Training to be Provided


  • Training will be on-the-job, you will be trained by your manager or mentor and have a monthly masterclass with the training provider.

Future Prospects


  • A  Helpdesk Coordinator

Vacancy Detail


  • To contact customers to arrange engineers’ jobs – Via mmail / telephone

  • Managing client’s portals to ensure KPI’s are met

  • Scheduling

  • Administrative duties

  • Booking hotels for engineers

  • Input data on database and creating excel sheet for client

  • Raising quotes for remedial works following job completions

  • Verifying completed works meet client’s needs

  • Ensuring engineers have jobs available to complete

  • Uploading sample certification following testing at the lab.

  • Invoicing

Other Information


  • Answering calls and correspondence

  • Administration skills

  • Excellent verbal communication skills

  • Customer service skills

  • To be able to use a computer and the main software packages competently

Ready to start your adventure?