Business Administration Apprentice
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Company: ASSOCIATED LEAD MILLS LTD
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Location: HERTFORDSHIRE, EN11 0NX
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000052597
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Application Deadline Date: 22/10/2026
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Start Date: 02/11/2026
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Positions Available: 1
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Working Week: Monday - 8:00am – 5:00pm Tuesday - 8:00am – 5:00pm Wednesday - 8:00am – 5:00pm Thursday - 8:00am – 5:00pm Friday - 8:00am – 5:00pm
Brief Description
To support the customers and the department with administration duties.
To deliver a professional, timely, efficient and friendly service to our customers both internal and external.
Training to be Provided
Work-based learning with attendance once per month at Hertford Regional College Broxbourne campus for workshops with Assessor to achieve the Knowledge, skills and behaviours of the Business Administration Level 2 Apprenticeship Standard.
Future Prospects
There will be opportunities for progression and a permanent position subject to performance.
Vacancy Detail
- To maintain all customer records and documentation.
- To support other departments daily in administrative duties.
- To maintain online customer records accurately.
- To help with production and collation of reports for Head of Sales.
- To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails.
- Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
- To always comply with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
- Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.
Other Information
Long periods on the computer. Some travel may be required in future and a driving licence is a bonus but not essential.