GP Receptionist Apprentice
-
Company: Longview Medical Centre
-
Location: Liverpool, L36 6EB
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Business and administration
-
Ref: NAS-2000057528
-
Application Deadline Date: 16/10/2026
-
Start Date: 19/10/2026
-
Positions Available: 1
-
Working Week: 8 hours per day (including half an hour unpaid lunch break). Between the hours on 8am- 6:30pm. Daily rota to be confirmed.
Brief Description
An excellent entry route into the NHS, the administration role is based a busy medical centre in Huyton servicing 4000 patients.To provide an efficient helpful receptionist service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality.
Future Prospects
- A permanent position will be considered post apprenticeship
Vacancy Detail
Principal Duties and Responsibilities:
- Reception and routing of patients on arrival
- Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and generally advising patients on non clinical matters
- Use computerised appointment system as per training
- Sorting and distributing incoming mail
- Ensure Doctor/Nurse patient call system is in working order
- Record requests for home visits
- Ensuring an adequate supply of stationary etc in the consulting rooms and reception area
- Receiving samples, logging and ensuring the correct forms accompany them to the laboratory
- Receiving and recording telephone messages for the Doctor/Nurse/ Health Visitor
- Booking ambulances for patient hospital appointments or admissions
- Taking request for repeat prescriptions and preparing them on the computer for collection
- Dealing appropriately with outgoing mail
- Liaison with hospitals, primary health care team, community services and social services
- Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters
- Cover other members of staff during holiday or sick leave