IT Apprentice
-
Company McHale Komatsu
-
Provider TECHNICAL PROFESSIONALS LIMITED
-
Location Worcs, B98 0RT
-
Type Apprenticeship
-
Salary £25,000.00 per year
-
Sector Digital
-
Ref NAS-2000059968
-
Application Deadline Date 02/11/2026
-
Start Date 09/11/2026
-
Positions Available 1
-
Working Week Monday - Friday. Shifts to be confirmed.
Brief Description
Working alongside our IT Manager, you'll gain valuable hands-on experience supporting colleagues across the business, troubleshooting everyday technical issues and developing your knowledge of IT systems, networks and cybersecurity.
Training to be Provided
- Expected duration: 17 months
- Apprenticeship level: Level 3
- Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.
The training covers the following core occupational duties:
https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2
Future Prospects
Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an ICT Support Technician.
Vacancy Detail
As our IT Apprentice, you'll play an important role in supporting the smooth running of our IT services. With guidance, training and support, your responsibilities will include:
- IT Helpdesk Support: Responding to IT enquiries, logging support requests and helping colleagues resolve everyday technical issues
- Hardware & Devices: Setting up and configuring laptops, PCs and mobile devices, alongside troubleshooting hardware and software problems
- User Accounts & Access: Supporting new starters and leavers with IT access, account setup and password resets
- Microsoft Technologies: Gaining practical experience with Microsoft 365, Active Directory, Intune and other business systems
- IT Equipment Management: Helping maintain accurate equipment records, tracking devices and supporting upgrades and replacements
- Systems & Suppliers: Working with external IT providers to help resolve technical issues
- Learning & Development: Building your understanding of networking, cloud technologies, IT infrastructure and cybersecurity
As your skills and confidence develop, you'll have the opportunity to take on more technical responsibilities and expand your experience across different areas of IT.
Other Information
It is a requirement to have five GCSE 9-4 grades or equivalent (including English and Maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships.
Eligibility
You must meet the following eligibility criteria to apply for the role:
- Have been a UK/EEA resident for the last 3 years
- Hold valid residency status
- Have the right to work in the UK
- Be able to complete the full apprenticeship programme