Customer Service Practitioner Apprentice (Level 2)
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Company MILES OF TILES IMPORTS LIMITED
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Provider INTEC BUSINESS COLLEGES LIMITED
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Location Leamington Spa, CV31 2DW
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Sales, marketing and procurement
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Ref NAS-2000059647
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Application Deadline Date 30/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week 8.00am- 5.30pm with 1 hour lunch break and a 15 min break in the morning and afternoon.
Brief Description
We are looking for a motivated and enthusiastic Customer Service Practitioner Level 2 Apprentice to join our team. This is an excellent opportunity for someone starting their career and wishing to gain valuable workplace experience while studying towards a nationally recognised apprenticeship qualification.
Training to be Provided
- Training is hybrid and delivered in working hours
- Sessions are monthly lasting approx. 3 hours
Future Prospects
- Scope for progression and promotion within the company for the right person
Vacancy Detail
- Welcoming customers into the showroom and providing a friendly, professional first impression
- Assisting customers with product enquiries and helping them find suitable tile solutions
- Answering telephone calls and responding to customer emails.
Supporting the processing of online orders and customer enquiries - Learning about our product ranges, stock availability and promotional offers
- Assisting with order preparation and liaising with the warehouse team
- Supporting delivery scheduling for local and national customer deliveries
- Processing sales transactions and maintaining accurate records
- Helping to resolve customer queries and complaints in a professional manner
- Maintaining showroom displays and ensuring products are presented attractively
- Using business systems and technology to support customer service activities
- Working collaboratively with colleagues across all departments
- Following company policies relating to health and safety, data protection and customer service
Other Information
- Must have a driving license
- There will be some heavy lifting and showroom cleaning and maintenance
- Role can be labour intensive