Customer Service Administrator Apprentice
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Company G P C INDUSTRIES LTD
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Provider BOSTON COLLEGE
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Location SPILSBY, PE23 5JZ
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Sales, marketing and procurement
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Ref NAS-2000059609
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Application Deadline Date 31/05/2027
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Start Date 01/06/2027
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Positions Available 1
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Working Week Monday- Friday
Brief Description
GPC Industries seeks a Customer Service Administrator Apprentice. Gain a recognised qualification and experience while supporting customers, distributors, and colleagues and developing office and communication skills. We supply quality workplace products across the UK and Ireland, focusing on excellent service and strong relationships.
Training to be Provided
The Customer Service Apprenticeship will take you 15 months to complete, and is accomplished in the workplace.
You will be expected to attend college at least fortnightly throughout the year where you will receive one-to-one support from your assessor and functional skills tutors.
Future Prospects
GPC Industries is a growing and successful business that values its people and invests in their development. For the right candidate, this apprenticeship offers excellent opportunities for progression and career development within the company. Many of the skills gained in this role can lead to future opportunities in customer service, sales administration, account management, and other office-based positions. We are looking for someone who is eager to learn, keen to develop their career, and ready to become a valued member of our team.
Vacancy Detail
- Answering telephone calls and directing enquiries.
- Responding to customer emails professionally and efficiently.
- Processing customer orders and updating internal systems.
- Supporting the sales and customer service teams with administrative tasks.
- Maintaining accurate customer records and filing systems.
- Liaising with customers regarding delivery schedules and order updates.
- Assisting with general office administration.
- Building positive relationships with customers and colleagues.
- There will be some days where you would be attending Boston College.
Other Information
GCSEs (or equivalent) in English and Maths or is willing to work towards achieving them as part of the apprenticeship.