Customer/Admin Service Representative Apprentice
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Company Cannell Signs
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Provider DAVIDSON TRAINING UK LIMITED
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Location DAGENHAM, RM10 8TX
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000060584
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Application Deadline Date 13/11/2026
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Start Date 16/11/2026
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Positions Available 1
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Working Week Hours are 8.30am - 5.00pm, with a half hour lunch break, Monday - Friday.
Brief Description
We require a new team member to initially predominantly assist with customer service and administrative duties, as well as support the rest of the team.
Cannell Signs are a long-established provider of services to the Estate Agency sector, mainly through the printing and erecting of estate agent boards.
Training to be Provided
- You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
- Training will be carried out within the workplace; there is NO day release
- Training will be carried out every 2-4 weeks
Future Prospects
Successful completion of the apprenticeship may lead to a permanent role and progression opportunities within customer service and/or administration depending on performance and business needs.
Vacancy Detail
We require a new team member to initially predominantly assist with customer service and administrative duties, as well as support the rest of the team across one or more of the following areas:
- Supervision of our board fitters’ work
- Dealing with aspects of finance, including invoicing
- Logistics and operations management, including stock between warehouses and daily rounds for the fitters
- System administration of our CRM
- The customer service role involves being the first port of call with our agents, dealing with job queries by phone and e-mail, and using our online ordering system to add and manage their jobs. The role will develop into managing workflow for our fitters, overseeing their daily rounds and quality assuring their work
There is potential for the role to progress further and to move into other aspects of our business (such as the areas mentioned above), depending on the skills that you have, as well as the opportunity for you to develop new skillsets.
Other Information
The job requires:
- Excellent use of IT, including using systems, and office-based software
- Experience in the ability to multi-task and prioritise jobs
- The ability to supervise and lead others
- A willingness to ask questions and learn, including understanding of all aspects of the company and how it works
- The ability to use your initiative
- Excellent e-mail and telephone call manner, dealing with any concerns with patience and building positive relationships with customers
- An eye for detail and accuracy
- Ability to be flexible in supporting other staff and their job roles
- Dedicated to improving the business and willingness to offer suggestions for this
- We are keen to receive applications showing what you can offer us as a company, and examples of which skills you have that you believe could benefit us