Social Media/Customer Service Apprentice
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Company SYMONDS & GREENHAM LTD
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Location HU6 8QE
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Sales, marketing and procurement
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Ref NAS-2000060478
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Application Deadline Date 09/11/2026
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Start Date 10/11/2026
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Positions Available 1
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Working Week Monday to Friday, 9am-5pm.
Brief Description
Symonds & Greenham is looking for a Social Media/Customer Service Apprentice!
This is a fantastic opportunity for someone who enjoys meeting new people, creating engaging content, and delivering excellent customer service. You’ll gain experience in the property industry and develop your digital skills.
Training to be Provided
The Level 3 Advanced Apprenticeship in Customer Service Specialist includes:
- Level 3 Standard in Customer Service Specialist
- Level 2 Functional Skills in Mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your customer service knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.
Future Prospects
This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.
Vacancy Detail
- Meeting customers: Visiting properties and meeting homeowners, tenants, and clients in a friendly and professional manner.
- Capturing content: Taking high-quality photos and videos of properties for use across social media and online property portals.
- Creating social media content: Helping produce engaging posts, reels, stories, and videos to showcase properties and promote the business.
- Editing photos and videos: Learning how to edit content to make it look professional and engaging.
- Uploading property listings: Adding photos, videos, and property information to relevant online portals and platforms.
- Customer service: Responding to enquiries, answering questions, and ensuring customers receive a helpful and positive experience.
- Building relationships: Communicating with clients, keeping them updated, and helping make their experience with Symonds & Greenham as smooth as possible.
- Supporting the team: Assisting with general administration, organising appointments, and helping with the day-to-day running of the business.
- Keeping up with trends: Exploring new social media ideas and helping them stay ahead of the competition.
Other Information
A UK driving licence and own car is essential.