Service Coordinator Apprentice
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Company J S POWER LTD
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Location HULL, HU4 6PA
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000060695
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Application Deadline Date 09/11/2026
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Start Date 10/11/2026
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Positions Available 1
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Working Week Monday to Friday, 9.00am - 5.00pm.
Brief Description
As a Service Coordinator apprentice, you will play a vital role in the smooth and efficient running of our Service Department. Working closely with our Engineers and Service Manager, you will ensure customers receive outstanding service and that all service activities are organised, communicated, and delivered effectively.
Training to be Provided
The Level 3 Apprenticeship in Business Administration includes:
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in Mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.
Future Prospects
This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.
Vacancy Detail
- Handle customer enquiries and issues professionally via phone and email
- Manage customer accounts and uphold high service standards
- Prepare and send quotations to customers
- Schedule and coordinate service visits, maintenance, and repairs
- Maintain accurate records of all customer interactions and service activities
- Monitor customer feedback and assist in resolving any issues
- Provide basic technical support to customers when required
- Produce reports on service performance and activity
- Order parts and service items for engineers
- Support the wider business with general administration as needed