Customer Service Apprentice
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Company ENVIROCRAFT WASTE SOLUTIONS LTD
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Provider TOTAL PEOPLE LIMITED
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Location Northwich, CW9 7LU
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Type Apprenticeship
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Salary £16,575.00 per year
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Sector Sales, marketing and procurement
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Ref NAS-2000060834
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Application Deadline Date 13/11/2026
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Start Date 23/11/2026
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Positions Available 1
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Working Week Monday-Friday, 9:00am - 5:30pm
Brief Description
At EnviroCraft Waste Solutions, we're more than just a waste management company. We're a friendly, family-focused team helping customers make smarter, greener choices. We take pride in developing new talent and providing opportunities to build a successful career.
Training to be Provided
Customer Service Practitioner Level 2 Apprenticeship Standard:
- Functional Skills in English and maths (if required)
- Dedicated Tutor support throughout your apprenticeship journey
- A combination of on-the-job and off-the-job training to develop your knowledge, skills and behaviours
Future Prospects
This role offers the opportunity to gain valuable workplace experience, develop new skills and work towards a nationally recognised apprenticeship qualification.
- A clear progression path within the business
- Hands-on support and mentorship from a passionate, experienced team
- A welcoming, family-style workplace where everyone matters
- Opportunities to grow your confidence, skills, and future career
Vacancy Detail
We're looking to recruit a motivated and enthusiastic apprentice to join our team at our Northwich headquarters. This is a fantastic opportunity to start a career in customer service and business operations while working in a supportive and growing organisation.
What You'll Be Doing As a Customer Service Practitioner Apprentice, you'll play a key role in supporting our customers and the wider business by:
Making outbound calls to clients in a friendly and professional manner
Handling inbound customer enquiries efficiently and confidently
Using Microsoft 365 applications to communicate, schedule activities and maintain records.
- Supporting day-to-day administrative and operational tasks
- Working closely with colleagues to ensure excellent customer service and smooth business operations
- Representing our values of care, professionalism and community in every interaction
Other Information
This role offers the opportunity to gain valuable workplace experience, develop new skills and work towards a nationally recognised apprenticeship qualification.
- A clear progression path within the business
- Hands-on support and mentorship from a passionate, experienced team
- A welcoming, family-style workplace where everyone matters
- Opportunities to grow your confidence, skills, and future career