Cruise Specialist Apprentice

  • Company Paramount Cruises
  • Location London, W1T 1DN
  • Type Apprenticeship
  • Salary Apprenticeship Minimum Wage
  • Sector Sales, marketing and procurement
  • Ref NAS-2000061520
  • Application Deadline Date 13/11/2026
  • Start Date 01/12/2026
  • Positions Available 1
  • Working Week Hours will be worked on a rota basis and will include weekend working. Full details of the working pattern will be discussed at interview.

Brief Description

An exciting opportunity to start a career as a Cruise Specialist. Working alongside our experienced cruise sales team, you'll learn how to help customers plan and book their perfect cruise holiday, while completing a nationally recognised apprenticeship qualification with our training partner. No previous sales or travel experience required.

Training to be Provided

  • This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification, which will be added to your digital achievement record.
  • Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will support you throughout your apprenticeship, ensuring you have a rewarding, enjoyable and enriching learning journey.
  • Training will be delivered online and face-to-face, both individually and in group sessions, providing a varied and engaging learning experience.
  • You will be allocated 6 hours per week within the workplace to dedicate to your qualification, with full support from your manager and assessor.
  • By learning directly from industry specialists and experienced colleagues, you can become a fully qualified Travel Consultant in just over 12 months.

Future Prospects

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.

Vacancy Detail

  • Respond to customer enquiries by phone, email and live chat in a friendly and professional manner.
  • Learn to research and quote cruise holidays, including flights, hotels and transfers, using our booking systems.
  • Follow up quotes and enquiries to help convert them into bookings.
  • Keep accurate customer and enquiry records in our CRM.
  • Support the sales team with booking administration, documentation and amendments.
  • Build product knowledge of cruise lines, ships and destinations.
  • Work towards individual and team sales targets, as your skills develop.

Other Information

  • A genuine interest in travel
  • Confident telephone manner
  • Good interpersonal skills
  • Eager to learn and take on feedback

Ready to start your adventure?