Administrative Assistant Apprentice

Reception & Front of House

• Act as the first point of contact for clients, visitors, and staff, providing a professional and welcoming reception experience and organised front-of house presence
• Answer and direct incoming calls via Microsoft Teams, escalating or passing messages appropriately
• Assist with the preparation of meeting rooms, including basic setup, refreshments, and post-meeting tidy-up
• Assist with incoming and outgoing post distribution throughout the day
• Help monitor and restock office and kitchen supplies (e.g. milk, fruit, stationery), reporting shortages as needed
• Support the Building Maintenance Partner or Facilities Supervisor with simple facilities and maintenance requests, escalating issues appropriately
• Assist in keeping storage areas and shared spaces organised, safe, and tidy

Administrative & PA Team Support

• Provide confidential administrative support to the Personal Assistant supporting the Staff & Training Partner across a range of day-to-day HR and people-related matters
• Support the administration of the employee lifecycle, including new starter documentation, onboarding, changes to employee details, and leaver administration
• Assist with monitoring key HR dates and processes, such as probation periods, training requirements, appraisals, qualifications and other employee-related deadlines
• Assist with recruitment administration, including arranging interviews, drafting communications to candidates, and assisting with pre-employment checks
• Support the administration of staff training and professional development, including maintaining training records and coordinating external training arrangements
• Handle confidential and sensitive information appropriately, maintaining a high level of discretion and understanding the importance of data protection and confidentiality
• Support with general administrative tasks across the Firm as required, including collating accounting packs, drafting correspondence, assisting with AMLR searches and packs, and processing internal timesheets and expense claims

Learning, Development & Professional Standards

• Take part fully in the Level 3 Business Administration Apprenticeship programme, applying learning to day-to-day tasks
• Develop strong organisational, communication, and time-management skills through practical experience
• Maintain accurate records of tasks completed, learning progress, and administrative activities when required
• Demonstrate a willingness to learn, ask questions, and take feedback positively
• Uphold the firm’s professional standards, Ethos, and office culture at all times