Marketing & Administration Apprentice

Digital Marketing & E-commerce

• Maintain and update product pages across the company's e-commerce websites, ensuring information is accurate and up to date.
• Create and optimise product descriptions and website content to improve search engine visibility (SEO).
• Assist with planning and delivering email marketing campaigns, product promotions and digital marketing activities.
• Create engaging digital content to support new product launches, promotions and marketing campaigns.
• Monitor website traffic, customer engagement and online sales performance.
• Use website analytics and customer insights to identify opportunities to improve the online customer experience.
• Support the ongoing development and improvement of the company's websites and digital platforms.

Business Administration

• Produce and maintain accurate business documents, including emails, letters, spreadsheets, reports, proposals and customer records.
• Assist with processing and maintaining payment records, product information and other administrative documentation.
• Create and update spreadsheets to organise, analyse and report on product data and business information.
• Support the preparation of reports relating to product performance, sales and general business activities.
• Maintain organised digital filing systems and ensure business records are accurate and accessible.
• Provide general administrative support to colleagues across the organisation.

Communication & Teamwork

• Build and maintain positive working relationships with colleagues, customers and other departments.
• Communicate professionally and effectively through email, telephone, face-to-face conversations and digital platforms.
• Respond to enquiries and provide administrative support where required.
• Work collaboratively with colleagues to support business objectives and marketing activities.
• Demonstrate a proactive attitude towards learning new skills and taking on additional responsibilities.