Business Administration Apprenticeship
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Company Glenwood School
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Provider ESSEX COUNTY COUNCIL
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Location Benfleet, SS7 4LW
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000062777
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Application Deadline Date 19/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week Monday - Friday, 8.30am - 4.30pm, 37 hours a week. Term time only.
Brief Description
Develop practical business administration skills while supporting the day-to-day running of a busy school. You will gain experience in reception duties, diary management, communications, meeting administration, data handling, filing, customer service and supporting pupils, families and staff.
Training to be Provided
Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment.
Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning.
Future Prospects
This apprenticeship is a great first step towards a rewarding career in administration and education. On successful completion, you could:
- Gain a nationally recognised Business Administration qualification
- Develop valuable skills in communication, organisation and customer service
- Build experience working in a busy and supportive school environment
- Progress into roles such as School Administrator, Receptionist or Administrative Assistant
- Access further training and development opportunities
- Progress onto a higher-level apprenticeship or further qualifications
- Develop skills that are transferable across a wide range of careers and sectors
- Potentially secure a permanent role within the school or wider education sector
This role offers an excellent opportunity to earn while you learn, gain real workplace experience and make a positive difference to the lives of children and young people every day.
Vacancy Detail
The Apprentice will support the smooth running of the school office while developing practical business administration skills. Duties will include:
- Answering and transferring telephone calls and taking messages
- Making telephone calls to parents and external agencies
- Managing appointments and diary bookings
- Preparing meeting rooms and refreshments
- Taking notes at meetings, including pupil forums and school council meetings
- Typing letters, emails and other correspondence
- Preparing information packs for prospective parents
- Filing, photocopying, scanning and shredding documents
- Receiving and distributing deliveries
- Providing general administrative support to staff, pupils and families
- Maintaining confidential records in line with school procedures
General:
- To participate in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line manager
- To comply with individual responsibilities in accordance with the role, for health and safety in the workplace
- Ensure that all duties and services provided are in accordance with the School’s Equal Opportunities Policy
- The Governing Body is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment
- The duties above are neither exclusive or exhaustive and the post holder may be required by the Headteacher to carry out appropriate duties within the context of the job, skills and grade
Training opportunities will include completing a Business Administration Apprenticeship, developing customer service, communication, IT and organisational skills, and gaining experience within a busy educational setting. The candidate will also have a willingness to work towards a GCSE Grade 4/C in English and Maths if not already achieved. Basic IT skills and experience of using email and Microsoft Office applications is also desirable.
Other important information:
- This role is based at the school site
- Normal working hours will be agreed at appointment and are expected to be Monday to Friday during school operating hours
- The post holder may occasionally be required to attend training sessions or meetings as part of their apprenticeship programme
- The school is committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
- The successful candidate will work towards a recognised apprenticeship qualification whilst receiving on-the-job training and support
Other Information
Passing a Child and Adult Barred DBS.