Business Administration Apprentice
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Company NFU Mutual - Vale of York, Leeds & Harrogate Agency
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Provider C.M.S. VOCATIONAL TRAINING LIMITED
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Location THIRSK, YO7 3NY
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Type Apprenticeship
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Salary £18,000.00 per year
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Sector Business and administration
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Ref NAS-2000062559
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Application Deadline Date 20/11/2026
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Start Date 30/11/2026
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Positions Available 1
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Working Week Monday to Friday 9am - 5pm with 30 minutes lunch break
Brief Description
This is an exciting opportunity to join Palmer, Dawson, Cliff & Readman, an established NFU Mutual agency in Thirsk. We are seeking an enthusiastic, organised apprentice to join our friendly team, gain valuable experience in insurance and administration, and work towards a Level 3 Business Administrator qualification.
Training to be Provided
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
- Level 3 Business Administrator Apprenticeship Standard
- You will also develop the skills, knowledge and behaviours required to work within an office environment
- This apprenticeship is delivered in the workplace, and 20% of your working time will be dedicated towards training and learning new skills
- You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
- Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
- All evidence will be logged to your electronic portfolio
Future Prospects
For the right candidate, there will be opportunities to further develop their product knowledge and work towards Chartered Insurance Institute (CII) qualifications upon successful completion of the apprenticeship.
Vacancy Detail
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Vale of York, Leeds & Harrogate Agency.
About the role:
The day to day role involves:
- Supporting the agency team with day to day administration processes
- Assisting with renewal document generation and distribution
- Taking responsibility for the daily post – both inbound and outbound
- Creation of document packs for agents’ appointments
- Assisting the agency accounts team with some outbound calling
- Filing, record keeping, photocopying and distribution of relevant documents
- Support to other members of the team as and when required
- Using Microsoft Packages, in particular, Word and Excel
- Inputting data onto internal systems with a high level of accuracy
- Dealing with requests for information
- Basic administration of client records
- Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Other Information
Ensure you can travel to the workplace on a daily basis.