Software Support Analyst Apprentice (VISAV Limited)
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Company: VISAV LIMITED
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Location: NOTTINGHAM, NG5 2GA
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Type: Apprenticeship
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Salary: £15,210.00 per year
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Sector: Digital
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Ref: NAS-1000319285
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Application Deadline Date: 25/08/2025
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Start Date: 01/09/2025
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Positions Available: 1
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Working Week: Monday to Friday, 09:00-17:00 (inc half hour per day for lunch).
Vacancy Detail
As a Software Support Analyst, you will deal with incoming issues through email, live chat and phone channels. Escalate issues to colleagues/departments when appropriate. Working as part of a small team that liaises with customers to gather information on issues to be passed onto the development team in order for fixes to be implemented.