Helpdesk IT support technician Apprentice
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Company: Flex IT
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Location: SY3 7FA
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Type: Apprenticeship
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Salary: £15,704.00 per year
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Sector: Digital
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Ref: NAS-1000335775
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Application Deadline Date: 10/09/2025
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Start Date: 11/09/2025
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Positions Available: 1
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Working Week: Monday - Friday 8:30am - 5pm
Vacancy Detail
Providing first-line technical support to customers via phone, email, and helpdesk software (Connectwise), ensuring responses align with agreed service levels. Key responsibilities include logging and managing support tickets, performing daily backup checks, and configuring and installing IT hardware such as workstations, laptops, and printers.