Receptionist/Administrator Apprentice
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Company: Unity Surgery
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Location: NOTTINGHAM, NG3 6EU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000001181
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Application Deadline Date: 03/04/2026
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Start Date: 25/05/2026
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Positions Available: 1
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Working Week: 7.5 hours per day from 8:30am - 5:00pm 30-hours with Tuesday off - this may change and will be discussed after interview
Brief Description
This is an exciting opportunity to join a busy reception within our GP practise. We are looking to recruit a self-motivated, innovative individual with excellent attention to detail and interpersonal skills.
Training to be Provided
Business Administrator Level 3.
Future Prospects
If the apprenticeship is successful there are excellent progression and development opportunities.
Vacancy Detail
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include, but are not limited to:
- Greeting and directing patients
- Effective use of the appointment system
- Booking appointments
- The processing of information
- Assisting patients as required
- Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Processing and distributing incoming (and outgoing) mail (both paper and electronic)
- Clinically code data on SystmOne
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
Other Information
Flexibility to work outside of core office hours
Disclosure Barring Service (DBS) check