Pensions Administration Apprentice (36355)

What you’ll be doing:

• Calculating benefits for members; i.e. leavers, retirements, transfers, deaths


• Maintaining membership records on the administration system


• Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter


• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties


• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns


• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken


• Collating periodical client information/reports


• Contributing to scheme event activities or projects


• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation

What we are looking for:

• Educated to A Level or equivalent


• Ability to demonstrate strong numeracy skills


• Commitment to completing apprenticeship qualification


• The successful candidate must, by the start of the employment, have permission to work in the UK

How you will be supported:

• Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

• New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for


• Any training you need to complete


• What the next steps will be

How you could get there:

• If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take