Patient Correspondence Apprentice
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Company: DR CEMBALA MOBLEY & CROSSTHWAITE
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Location: Hertford, SG14 1BN
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000013680
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Application Deadline Date: 27/03/2026
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Start Date: 06/04/2026
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Positions Available: 1
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Working Week: Monday to Friday 9am to 5pm.
Brief Description
We are seeking to employ a Patient Correspondence Apprentice to support our busy but supportive Patient Correspondence Team. This is an excellent opportunity for an organised individual who is confident communicating with patients and keen to develop skills while managing a varied administrative workload in a healthcare setting.
Training to be Provided
Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College, Broxbourne campus once per month for workshops with Assessor.
Future Prospects
There will be opportunities for progression and a permanent position subject to performance and business need.
Vacancy Detail
- Answering the phone line and speaking with patients
- Supporting the correspondence workflow
- Opening and processing post
- Monitoring shared mailboxes
- Read coding and filing correspondence
- Processing and chasing referrals and hospital letters
- Provide general administrative support to the team
Other Information
Long periods on the computer.