Chartered Manager Degree Apprentice

This role is designed for a confident, commercially minded apprentice who wants hands-on experience across sales, marketing, operations, and finance. The Business, Sales & Operations support apprentice will support revenue generation, client relationships, operational delivery, and marketing activity, playing a key role in the day-to-day running and growth of the business.

The successful candidate will be proactive, organised, confident speaking to new people, and comfortable using initiative to get things done.

Key Responsibilities:

Sales & Business Development:

• Support sales activity by engaging with new and existing clients via phone, email, LinkedIn, and events


• Confidently communicate training offers, programmes, and services to prospective customers


• Assist with lead generation, follow-ups, and nurturing relationships through the sales pipeline


• Help track sales performance, enquiries, and conversions using the CRM system


• Support preparation of quotes, proposals, and sales documentation

Marketing & Brand Support:

• Support marketing activity across social media platforms, including content creation and scheduling


• Use Canva to create professional marketing materials such as social posts, flyers, presentations, and promotional assets


• Assist with the planning and delivery of marketing campaigns to support sales and events


• Monitor engagement and performance of marketing activity and provide basic reporting


• Support brand consistency across all communications and materials

Operations & Administration:

• Provide day-to-day operational and administrative support to ensure smooth delivery of training and commercial activity


• Maintain accurate and up-to-date records within the CRM system, including sales activity, client details, and communications


• Manage documentation, contracts, and correspondence in line with internal processes


• Support diary management, meeting coordination, and follow-up actions with clients and partners


• Assist in improving operational processes by identifying inefficiencies and suggesting practical improvements

Finance & Commercial Awareness:

• Support finance-related administration including invoicing, payment tracking, and basic financial reporting


• Work closely with senior staff to understand pricing, margins, and commercial decision-making


• Assist with monitoring income against targets and identifying potential risks or opportunities


• Ensure accurate handling of financial data with attention to detail and confidentiality

Skills, Behaviours & Approach:

• Confident communicator, comfortable speaking to new people and building professional relationships


• Proactive and able to use initiative to solve problems and support the wider team


• Organised, detail-focused, and capable of managing multiple tasks


• Digitally confident, with strong skills in Canva and social media platforms


• Commercially aware, with an interest in sales, finance, and business growth


• Willing to learn, take feedback, and develop professionally through apprenticeship training

Team Culture:

• Contribute positively to a supportive, high-performing team culture


• Treat colleagues, clients, and partners with professionalism and respect


• Bring energy, enthusiasm, and a positive attitude to the workplace


• Help create an engaging, collaborative environment where everyone can thrive