IT Support Apprentice
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Company: ORBIS INVESTMENT ADVISORY LIMITED
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Location: NW1 6QG
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Type: Apprenticeship
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Salary: £23,000.00 per year
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Sector: Digital
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Ref: NAS-2000016848
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Application Deadline Date: 31/03/2026
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Start Date: 05/05/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9am to 6pm.
Brief Description
An opportunity to learn first-hand what a career in technology would entail. You will work as a key member of the UK-based End User Support team, supporting users and systems across all global locations. If you are eager to make a meaningful contribution as part of your training curriculum, this opportunity is worth exploring.
Training to be Provided
- The successful candidate will be studying towards an Information Communications Technician (Level 3) apprenticeship.
- Different levels may be considered, depending on the experience and ability of the applicant.
- The training will be led remotely via MS Teams and online learning materials, alongside regular contact with an assigned tutor.
Future Prospects
Successful candidates may be considered for full-time employment.
Vacancy Detail
- Logging and responding to support requests in the ticketing system
- Speaking to colleagues to troubleshoot incidents and get to the root of the problem
- Upgrades and deployments of laptop computers
- Configuring, implementing and supporting end-user devices (e.g. phones)
- Setting up new starters and disabling access when people leave
- Maintaining technical documentation and knowledgebase
- Asking for help or escalating support requests when required
- Ad-hoc projects as assigned by the Support Manager