Inclusive Practice Admin Apprentice
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Company: City of Sunderland College
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Location: Ashington, NE63 9RG
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Type: Apprenticeship
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Salary: £14,526.20 per year
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Sector: Business and administration
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Ref: NAS-2000020167
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Application Deadline Date: 27/03/2026
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Start Date: 13/04/2026
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Positions Available: 1
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Working Week: Monday - Friday (8.30am - 4.30pm)
Brief Description
We are recruiting a Level 3 Business Administrator Apprentice to join our Inclusive Practice team. This role involves all the aspects of special educational needs and will give you firsthand experience of the education sector. You will develop the skills and experience to progress in business administrative roles.
Training to be Provided
Level 3 Business Administration Training to be complete at Northumberland Campus.
Future Prospects
There will be the possibility of a permanent role upon successful completion of the apprenticeship.
Vacancy Detail
- Provide an excellent customer experience, acting as the first point of contact for enquiries from staff, students, parents, employers and external partners regarding SEND.
- Working with colleagues, ensure all enquiries are dealt with appropriately and in a timely and accurate manner.
- Work closely with the inclusive practice managers in supporting with exam access arrangements, AEB finding and SEND admin processing.
- Provide support for staff on the use of systems such as ProAchieve, ProMonitor and interpretation of reports and information.
- Work closely with the Director of Learning Support to audit and ensure the accuracy of data and reporting
- Liaise with the Associate Principal and managers to determine work priorities and ensuring College deadlines are met.
- Co-ordinate information requirements and deadlines issued to curriculum teams, ensuring the information is completed and returned as required, in a timely manner and in accordance with College policy.
- Receive incoming communication to the team via email or telephone. and ensure all communications are handled efficiently and effectively.
- Establish, maintain and develop effective administrative systems and procedures to ensure consistency and compliance to standards and quality.
- Provide printing/photocopying services as and when required and liaise with internal customers regarding their requirements as necessary.
- Maintain effective and secure electronic and manual filing and retrieval systems in accordance with General Data Protection Regulation (GDPR) requirements, which enable accurate and up to date information to be accessed quickly and easily.
Other Information
Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.