ICT Implementation Apprentice

  • Company: VOLKERSERVICES LIMITED
  • Location: Hertfordshire, EN11 9BX
  • Type: Apprenticeship
  • Salary: £20,000.00 per year
  • Sector: Business and administration
  • Ref: NAS-2000020600
  • Application Deadline Date: 30/04/2026
  • Start Date: 18/05/2026
  • Positions Available: 1
  • Working Week: Monday - Friday, 8.00am - 5.00pm

Brief Description

Kick‑start your career in ICT and digital change.

Reporting into our ICT Business Change Manager and our ICT Change Lead, you’ll support our ICT Business Change team in rolling out new systems, driving user adoption, and developing from admin support into training delivery and stakeholder engagement.

Future Prospects


  • Higher level apprenticeship is an option on successful completion of this programme

Vacancy Detail

Training & LMS Administration:



  • Set up and manage courses and classes in iLearn

  • Book training rooms, coordinate attendees and arrange logistics


Grow into training delivery:



  • Co‑facilitate training sessions alongside experienced trainers

  • Lead role‑based training with growing independence

  • Troubleshoot user issues, provide follow up support and update learning materials


Support system implementations:



  • Help plan and deliver training and implementation activities across the business

  • Track user adoption and suggest improvements

  • Provide ongoing site support

Other Information

Full UK driving licence (travel to sites will be required)

Ready to start your adventure?