Apprentice Medical Receptionist
-
Company: MAYFLOWER MEDICAL CENTRE
-
Location: CO12 4EX
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Business and administration
-
Ref: NAS-2000021057
-
Application Deadline Date: 17/04/2026
-
Start Date: 20/04/2026
-
Positions Available: 2
-
Working Week: Monday to Friday, times to be confirmed. One-hour lunch breaks each day. Total working hours to be confirmed.
Brief Description
We are looking for Apprentice Medical Receptionists to join our incredible, hardworking administration team. The role will involve communicating with our patients both over the telephone and face to face. We will support you in gaining the confidence to communicate professionally at a high standard to the patients within our local community.
Training to be Provided
- The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard including the City & Guilds Level 3 Diploma for the Business Administrator (Medical Administration)
- Delivered within the workplace, via online training, and at Colchester Institute Campus
Future Prospects
- The opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route
Vacancy Detail
Day to day responsibilities include:
- Greet our patients with kindness and understanding
- Answer the incoming calls swiftly
- Offer guidance to our patients face to face as they present at the front desk
- Use of multiple IT systems including the EMIS clinical system
- Ensure clear and accurate entries are documented in our patients' medical records
- Listen carefully and be understanding to our patients' needs
- Communicate well with colleagues
- Build good relationships with colleagues
- Complete all tasks to a high standard
- Scanning documents accurately to medical records
- Attend practice meetings as required
- Keep your working area clear and tidy
Other Information
This role will involve spending long periods of time at a computer. A DBS check will be required and the cost of this will be covered by the practice.