Apprentice Insurance Customer Consultant
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Company: NFU Mutual Lancaster
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Location: LANCASTER, LA1 3SW
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Type: Apprenticeship
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Salary: £19,000.00 per year
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Sector: Legal, finance and accounting
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Ref: NAS-2000017635
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Application Deadline Date: 30/03/2026
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Start Date: 27/04/2026
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Positions Available: 1
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Working Week: Monday – Friday 9am -5pm
Brief Description
Insurance Consultant – sales and changes for existing and new customers on a wide range of insurance products.
Training to be Provided
- Elearning for each licence taken
- Accompanied visits
- In house coaching
- Webinars – in house
- Most of the training is done at the office and agents will take the apprentice on accompanied calls later on once they are more established
- Training is diarised for the apprentice – there is a lot more to start with and then slows down, but this will always be discussed and built into their working week, as initially apprentices are not allowed to be on the phones until they have reached a certain point in their training
Future Prospects
Upon successful completion of your apprenticeship, you may be offered the chance of applying for a Commercial Insurance Account Handler Internal/ External role.
Vacancy Detail
Proactive Selling.
- Compliance and Regulated industry so strong organisation skills required
- Dealing with customer enquiries from a new quote to a midterm change or assisting with a claim or payment
Other Information
2 references – can be work related and/or personal.