Umbrella Housing Service Apprentice
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Company: Winner, The Preston Road Women's Centre
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Location: HULL, HU9 5UY
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000021560
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Application Deadline Date: 31/03/2026
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Start Date: 01/04/2026
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Positions Available: 1
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Working Week: Monday- Friday, 9.00am- 5.00pm
Brief Description
Winner, Preston Road Women’s Centre are looking for a compassionate and organised Umbrella Housing Service Apprentice to join their dedicated team. In the role, you will support the Umbrella Housing Service and Repairs Coordinator, helping ensure properties are safe, maintained, and that tenants receive timely, respectful support.
Training to be Provided
Level 3 Apprenticeship in Business Administration consisting of:
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take.
Additional off the job training will also be required as part of the Apprenticeship.
There will also be an end point assessment.
Future Prospects
- After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Vacancy Detail
- Support the Repairs Coordinator by handling reports of repairs and maintenance
- Record and update information accurately on internal management systems
- Liaise with tenants and contractors to support the completion of repairs in tenanted and void properties
- Respond to tenant enquiries by phone, take messages, and provide basic information
- Assist with incoming housing referrals and enquiries
- Support potential tenants to complete housing applications
- Gather references and supporting information for applications
- Assist tenants with Housing Benefit applications
- Maintain accurate monitoring and administrative records
- Contribute to progress information for internal reporting