Customer Service Apprentice
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Company: ABBEY ATTACHMENTS LTD
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Location: Bury, BL9 9SU
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Type: Apprenticeship
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Salary: £15,600.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000021959
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Application Deadline Date: 17/04/2026
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Start Date: 27/04/2026
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Positions Available: 1
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Working Week: Monday to Thursday 8.00am - 4.30pm, Friday 8.00am - 4.00pm
Brief Description
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as a Customer Service Apprentice. This is an ideal opportunity for someone looking to begin their career in a professional and friendly environment.
Training to be Provided
- Customer Service Practitioner Level 2 Standard
- This qualification requires college attendance one day a month
Future Prospects
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Vacancy Detail
- Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses
- Organise and coordinate meetings
- Maintain up-to-date records and filing systems
- Communicate with clients to provide updates and request any outstanding documentation
- Demonstrate a professional and polite telephone manner at all times
- Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
- Comfortable dealing with colleagues and clients in a professional and confident manner
- Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
- Accurately input and update internal data systems as required
- Process documentation quickly and accurately to support team operations
- Receive and manage client files, uploading key information to online portals (full training will be provided)
Other Information
The role plays an important part in keeping our operations running smoothly, providing vital support across both administrative and client-facing areas. Duties will include general office tasks, maintaining accurate records, assisting clients with their enquiries, and helping match them with the right services (full training provided).You'll learn how our systems and processes work, gain hands-on experience, and receive ongoing training and development to build confidence and capability in the role. If you're organised, keen to learn, and ready to take your first step into the world of work, we'd be pleased to welcome you to the team.