Customer Service/Receptionist Apprentice
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Company: The Hive Health Centre
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Location: MANCHESTER, M24 2YJ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000022779
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Application Deadline Date: 24/04/2026
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Start Date: 05/05/2026
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Positions Available: 1
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Working Week: Monday - Thursday, 9.00am - 5.30pm and Friday, 8.00am - 3.00pm.
Brief Description
Immediate start has arisen with an exciting opportunity for an apprentice to join our small but busy practice. We are looking for a receptionist apprentice for an exciting role working within a small team.
Training to be Provided
- Customer Service Practitioner Level 2 qualification
- This is a work-based qualification with college attendance one day a month
- Functional Skills in maths and English, if required
Future Prospects
- There maybe an opportunity to secure a full-time position on completion of the apprenticeship
Vacancy Detail
- General everyday admin tasks
- Taking calls efficiently and friendly
- Maintain accurate records and follow compliance procedures
- Live interaction with internal and external customers
- Apply knowledge and skills to find solutions to complex challenges
- Discuss patients needs
- Taking bookings and checking in and out for appointments
- Sending and receiving of emails
- Liaising with other parties
- Filing
- Scanning
- Understanding the core values of the business
Other Information
The role involves the apprentice to be hard working, confident, highly organised, with attention to detail, have a friendly nature about them, be confident, and be able to learn how to deal with patients in person and over the phone in a professional manner.