Apprentice GP Receptionist
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Company: Porter Brook Medical Centre
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Location: South Yorkshire, S11 8HN
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000023368
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Application Deadline Date: 02/04/2026
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Start Date: 27/04/2026
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Positions Available: 3
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Working Week: Contracted times working within a rota. Monday - Friday.
Brief Description
GP Receptionist at a busy and exciting GP practice providing NHS healthcare services to the students of Sheffield Hallam University and the local community. Full-time 37 hours per week, 18-month fixed-term contract with the possibility of a permanent contract on successful completion of the apprenticeship.
Training to be Provided
As part of your apprenticeship, you will be required to attend Sheffield College on a day release one day per month.
Future Prospects
18-month fixed term contract with the possibly of a permanent contract on successful completion of the apprenticeship.
Vacancy Detail
- Operating the patient database (SystmOne) to book appointments, issue prescriptions, manage tasks, etc.
- Operating and maintaining administrative systems at reception.
- Maintain practice and patient records, keeping all data secure.
- Central point of contact for admin requests.
- Receive and process payments and maintain records.
- Provide admin support for clinical staff, managers and clinical leads.
- Provide cover for the reception team
- Reception administrative duties.
- Maintain supplies of clinical stationery, e.g. prescriptions.
- General office tasks such as scanning, photocopying and emailing.
- Personal development and training.
- Building security and complete opening and closing procedures.
- Confidentiality.
- Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.
- Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately.
- Process repeat prescription requests.
- Initiate contact with and respond to requests from patients, team members and external agencies.
- Data entry of new and temporary registrations and relevant patient information as required.
- Input data into the patients’ healthcare records as necessary.
- Direct requests for information, e.g. SAR, insurance/solicitors’ letters and DVLA forms, to the Data Quality Team.
- Manage all queries as necessary in an efficient manner.
- Run system searches for purposes of DNA, smears, etc.
- Maintain a clean, tidy, effective working area at all times.
- Monitor and maintain the reception area and noticeboards.
- Support all clinical staff with general tasks as requested.
- Attend Practice and Team meetings.