Customer Service Apprentice
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Company: TRICEL (WESTON) LIMITED
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Location: North Somerset, BS24 9AN
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Type: Apprenticeship
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Salary: £24,751.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000023372
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Application Deadline Date: 12/04/2026
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Start Date: 04/05/2026
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Positions Available: 2
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Working Week: Monday - Thursday 8.30 am - 5.00 pm & Friday 8.30 am - 4.00 pm
Brief Description
Join us for an exciting opportunity to launch your career while achieving a Customer Service Specialist qualification. As part of our growing team, you’ll experience every stage of the customer journey and gain valuable skills to build a strong future in customer service and sales.
Training to be Provided
- Attendance of 1 workshop a month
- Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment
- If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both maths and English. This will include sitting an exam
- You will be given some of your working week dedicated to your apprentice study, or Off the Job Training, to carry out self-supported study, compiling your portfolio or completing work set by your assessor
- End point assessment to achieve your final apprenticeship grade
Future Prospects
Potential to progress into a department and secure an in-house role.
Vacancy Detail
You will receive hands‑on training and support to gain experience across:
- Responding to customer enquiries
- Guiding customers through the sales process
- Preparing and processing orders
- Supporting dispatch and after‑sales communications
- Building strong product and systems knowledge
- Working collaboratively with the internal and external sales