Customer Service Apprenticeship - Rayleigh Specsavers

  • Company: SPECSAVERS OPTICAL SUPERSTORES LIMITED
  • Location: Rayleigh, SS6 7EF
  • Type: Apprenticeship
  • Salary: £17,101.92 per year
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000023412
  • Application Deadline Date: 24/04/2026
  • Start Date: 08/05/2026
  • Positions Available: 1
  • Working Week: Days and shifts to be confirmed. Full-time to include weekend working.

Brief Description

As an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.

Training to be Provided

Level 2 Customer Service Practitioner apprenticeship standard:



  • Functional Skills (if required)

Future Prospects


  • At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles

Vacancy Detail


  • Giving customers top-notch advice

  • Giving customers a warm welcome to the store

  • Dealing with orders 

  • Efficiently answer telephone calls to the store

  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

Other Information

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Ready to start your adventure?