Level 3 IT Solutions Technician Apprentice - HA1
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Company: EXCELLENCE-SOLUTIONS LIMITED
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Location: Harrow, HA1 4HN
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000025296
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Application Deadline Date: 06/05/2026
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Start Date: 11/05/2026
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Positions Available: 5
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Working Week: Full-time, 30 hours per week. Working days: 4 days (shifts to be confirmed).
Brief Description
This is an exciting opportunity for a motivated individual looking to start a career in IT. As an IT Technician Solutions Apprentice, you will gain hands-on experience supporting IT systems, troubleshooting technical issues, and assisting users in a professional environment.
Training to be Provided
During your apprenticeship, you will:
- Receive regular training from Excellence Solutions Limited
- Complete at least 20% off-the-job training
- Study the Level 3 IT Solutions Technician Apprenticeship
- Gain hands-on experience in a real working environment
Future Prospects
- After successfully completing the Level 3 IT Solutions Technician apprenticeship, the apprentice will typically progress into roles such as IT Support Technician, Service Desk Analyst, or Desktop Support Engineer.
- With further experience and development, there are opportunities to advance into more specialised or senior roles, including Systems Administrator, Network Engineer, Cloud Support Engineer, or Cybersecurity Analyst.
- The apprentice may also choose to continue their professional development through higher-level apprenticeships (such as Level 4 or Level 5 programmes) or industry-recognised certifications, supporting long-term career progression within the IT sector.
Vacancy Detail
Your responsibilities may include:
- Providing technical support for hardware and software issues
- Assisting with network setup, maintenance, and troubleshooting
- Responding to user queries and resolving IT-related problems
- Supporting system updates, security checks, and routine maintenance
- Supporting day-to-day operations
- Working alongside experienced staff
- Participating in ongoing training and development
Other Information
- A genuine interest in IT and technology
- Willingness to learn and develop technical skills
- Basic understanding of computer systems or troubleshooting (desirable but not essential)
- Ability to work independently and as part of a team