Business Administration Apprentice

Please note, applications with AI-generated answers will not be shortlisted for the interviewing stage.

The apprentice will learn and assist in:

• General administrative and customer service duties.


• Recruitment and HR support processes.


• Diary and meeting administration.


• Financial and membership system support.


• Marketing and Social Media support.


• Project Management support.


• Maintaining effective information management systems.

Full training will be provided, and tasks will be undertaken under supervision appropriate to the apprentice’s stage of learning.

Main Responsibilities include:

1. To support the management of all incoming correspondence—email, digital forms, online enquiries and traditional mail and directing them to the appropriate teams.

2. To process all outgoing correspondence as and when required using the most efficient posting system, ie franking machine, postage account, pre-paid.

3. To assist with the updating of computerised diaries for Pendle Leisure Trust Managers.

4. To assist with the provision of an efficient and productive HR service, including all aspects of recruitment, employment contracts, job descriptions, medicals, disclosure checks and the maintenance of staff personal files.

5. To assist with administration support for all the members of the Senior Management Team.

6. To assist with the preparation of various documents as required, e.g. letters, reports, minutes, presentations, etc.

7. To maintain and update the various manuals and computerised filing systems and to also ensure the security of confidential information.

8. To process incoming and outgoing invoices for payment.

9. To assist with the maintenance of staff personnel files and the central filing system, both manual and computerised.

10. To assist with arranging and minuting various meetings, both externally and internally, together with venues and refreshments, sometimes outside working hours.

11. To assist with processing confidential reports and to co-ordinate all reports before they are passed to the Leisure Management Team and the Board of Trustees.

12. To assist with the provision of an efficient and productive administration service for the Trust’s Activo Membership Scheme and other financial systems.

13. To assist and support the Trust’s Marketing Team.

14. To support with Project Management as and when required.

15. Assist with ordering and stock checking of stationery for Pendle Leisure Trust.

16. To assist with general administrative support.

17. To be of maximum assistance to the general public whenever the opportunity arises and to assist with reception duties as and when required.

18. To undertake such other duties as may be assigned and as are commensurate with the grading of the post.